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LindaCriddle's avatar
LindaCriddle
Community Member
2 years ago

Forced to update Storyline 3 on Jan 3 = files corrupted

Hi, I opened Storyline 3 to continue working on a couple of courses, but before opening, I got a popup saying I had to update. So I updated, opened Storyline, and now get the message "This project i...
storyline 360
KellyAuner's avatar
KellyAuner
Staff
2 years ago

Hi Linda,

I'm sorry to hear that you're receiving this error message! In addition to what Jurgen shared, you can also try locating your projects in your temp files.

Here's how:

  • Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
  • Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
  • Change the file extension of the copy on your desktop from *.tmp to *.story.
  • Double-click the file to open it in Storyline.

I hope this helps! Please let me know if you have additional questions.

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