Forum Discussion
DonnieMorgan-9b
10 months agoCommunity Member
Free Trial Email Never Comes
I've tried to start the 30 Day free trial with two separate email addresses and the email never comes. Am I doing something incorrect?
KarlMuller
10 months agoCommunity Member
Did you check your Junk mail folder?
- DonnieMorgan-9b10 months agoCommunity Member
First place I checked.
- StevenBenassi10 months agoStaff
Hi Donnie!
Sorry to hear you haven't received an activation e-mail after signing up for a free trial of Articulate 360! Glad to see Karl has been helping you out.
Checking the Articulate ID associated with your account (dmorgan@gershautism.com), it appears a trial subscription was successfully created on 03-11-24. Despite not receiving the e-mail, you should be able to log into 360.articulate.com and access Rise 360.
If you are unable to log in, please connect with our support engineers through a support case. They'd be happy to continue troubleshooting with you!