Forum Discussion

Dana's avatar
Dana
Community Member
15 days ago

Free trial expired right after logging in

Hi there, 

I just signed up for the Free Trial, and right after accessing the site, i can't create any courses and the Trial is listed as Expired in the top right corner. Could anyone help? Would greatly appreciate it.

  • Hi Dana,

    Thanks for reaching out. I'm happy to help get this sorted!

    Can you please confirm which email address you used to sign up for the trial? I checked our systems and saw a trial associated with dana.iliescu@gmail.com that expired in October 2023. If you used a different email address, please try clearing your browser cache or logging in with an incognito window.

    If the issue persists and you prefer to share this information privately, please feel free to submit a support case, and we'll investigate further!