Forum Discussion
Issue Logging into Rise
Hello All,
I'm having trouble logging into Rise.
Error:
There was an error logging you in; please try again. You may need to clear your browser cache first.
Tried clearing the cache, also restarted the machine, still we are getting this error.
Please help.
Thanks and regards,
Shraddha
- Amanda-GunningCommunity Member
Me too. Thanks for reporting this. I've cleared my cache and still can't get in.
Hi ShraddhaM and Amanda-Gunning,
Rise 360 is currently having technical difficulties. Our engineers are working to resolve the situation as quickly as possible.
I appreciate the troubleshooting you've already tried. I apologize for the disruption, and I'll let you know as soon as Rise 360 is fully operational again.
You can also see real-time status updates here. To receive notifications of status changes in the future, click the "Subscribe" button in the upper right corner of the status page.
Hello ShraddhaM and Amanda-Gunning, 🎉
I’m happy to confirm that Rise 360 access has been restored and is fully functional. We apologize for the disruption. We have updated the status here.
Let us know if you still have issues, and we’ll work closely with you.