Forum Discussion
Log in not working
Apparently Articulate has changed their policy on Usernames for log ins. I went to log in to the Community this morning and was told my Username is too long. I was able to get into my Storyline account to post this. I hope this will be fixed soon.
2 Replies
Hi, EricSchaffer-d1!
Usernames must be at least two characters long and no more than 15. You can use unicode letters (including accented and non-Western characters), numbers, dashes, and underscores. Spaces aren't allowed.
Here’s how to change your username in E-Learning Heroes:
- Sign in to E-Learning Heroes: https://community.articulate.com
- Click your avatar in the upper-right corner and choose “My Settings” from the menu that appears.
- When your settings load, click “Edit” next to your username.
- Enter your new username and click “Save.”
If you're unable to access the community at all to change your username, it'd be helpful to view a screenshot or screen recording when you attempt to log in. We'll be happy to help!
KellyAuner This is strange, first the log in looked totally different, then my log in and password have been the same for over 8 years. It looked like someone hacked the system.
