Forum Discussion

ChrisRichter's avatar
ChrisRichter
Community Member
7 years ago

Full Window Mode Capabilities for videos in Rise?

After uploading videos into Rise, all videos will expand to full window mode in preview mode.  However, once published, it will not expand to full window.  While not a deal breaker for larger sized ...
rise 360
ShannaLinn-f8fc's avatar
ShannaLinn-f8fc
Community Member
1 year ago

I am experiencing this issue in Tovuti. Does anyone have a solution?

  • JoseTansengco's avatar
    JoseTansengco
    Staff
    1 year ago

    Hi Shanna, 

    Sorry to hear that you ran into this issue. I've added you to the list of affected users and we'll let you know as soon as a fix is released. 

    So far, we've identified the following workarounds which worked for other users: 

    • Launch the content outside of a frame/frameset (open the course in a new window)
    • Publish the course using SCORM 2004

    Feel free to open a case with our support team if you need help verifying these workarounds!