Gamifying a company induction

Thanks for the suggestion of Coursera, I have registered but there are no upcoming courses.

I have already run a focus group but we focused more on the contents of the induction rather than how it is delivered so maybe it is another workshop I need to run.

In reply to your post Anne the induction is focused on inducting a new 1st line technical support agent.  The induction starts off talking about the company and its products and then moves into how an agent will support a customer over the phone. This includes company systems, customer service soft skills, etc.  There is a whole range of content throughout the 3 weeks.  We are a telecommunications company so I thought the travel theme may fit well as we are talking about using the internet, phone, mobile, etc. 

I just look after out technical support departments based in the Philippines and India but other members of my team look after departments such as customer loyalty and customer services.  So we have different inductions depending on the department.

I'm still working on my overall plan but have devised ways to make my courses more blended with eLearning as at the moment I would say more than 85% is PowerPoint led and is not at all engaging.