Forum Discussion
Getting error while opening the SCORM package
Hi Team,
I am getting an error while opening the Scorm package. can you please check and let me know why I am getting error?
Output :- Getting from Rise360
File size :- 53MB
Thanks in Advance.
Hi Deepak!
I'm sorry you've hit this snag with the Rise published output; thank you for sharing the files! I tried opening the zipped file and got the same error. Kindly try publishing the Rise course again and see if it helps. A network glitch may have caused the output error.
If the issue persists, could I have you connect with us in a case so we can determine what's happening? We'll reach out soon after we hear from you!
Hi Eric,
Thanks for your response!
I have retried to republish the package from 2-3 machines with different IDs but still, I am getting the same issue. Also, I have raised the case for the same.
Hi Deepak,
Thanks for the troubleshooting you've done and for reporting this in a case! I see that my colleague, Cleober, has owned it, so please expect an email from him shortly. You're in good hands working one-on-one with him!
