Forum Discussion

YannickConstant's avatar
YannickConstant
Community Member
8 years ago

Getting "Import failed: Check formatting or re-export translation" when trying to import translated XLIFF file in Rise course

Hello, I translated my Rise course (EN > FR) using MateCat. When I try to import the translated text, I get the error message "Import failed: Check formatting or re-export translation" I've chec...
rise 360
Crystal-Horn's avatar
Crystal-Horn
Staff
8 years ago

Hi there, Yannik.  Translating your course is supposed to be easy, so I'm sorry you got stuck with an error message. 

We'd be happy to have a closer look.  Could you work with our support team?  We can give you instructions for sharing your course and your XLIFF file so we can test on our end.  Thanks!  

  • AmaiaQuesada's avatar
    AmaiaQuesada
    Community Member
    6 years ago

    Dear Crystal
    I am now also running into the same issue. I got a translation implemented into Rise 360 earlier last week but now when I try to import different translated files into a duplicated file, I get the "import failed" message and I don't understand what the problem is.
    Is there a way you can help me?
    Thanks!
    Amaia