Forum Discussion
Getting "Import failed: Check formatting or re-export translation" when trying to import translated XLIFF file in Rise course
Hello,
I translated my Rise course (EN > FR) using MateCat. When I try to import the translated text, I get the error message "Import failed: Check formatting or re-export translation"
I've chec...
Hi Amaia! Happy to help you sort this out. Did you follow these steps?
- Duplicate the original course.
- Export the XLIFF file from the duplicate course.
- Import the translated XLIFF file back into the same duplicate course
This user guide has more detail on the translation process. Let me know if that helps you!
Hi Alyssa,
Quick follow up question, as I am running into the same problem again and I'm a bit worried.
I created a duplicate of my course, I exported the .xlf file, I imported the translated version (it was just a test to start with) then the translator translated more content and sent me the updated file back. I try importing it and it doesn't work.If I'm not mistaken, for a previous similar project I worked with, it was possible to upload the same file with different updates at numerous occasions. There shouldn't be a problem with this, right?
Do you think that the problem lies on how the translator is dealing with the file? Is there a way you can support to see if the file properties have changed comparing to the original export?
Thanks a lot in advance!Yes, as long as they're using the same original XLIFF file from that version of the course, you should be able to upload the translation. My team can have a look at the files to see if we notice anything different with the formatting (and potentially help you know where to look next time). Feel free to connect with us here.
