Forum Discussion

YannickConstant's avatar
YannickConstant
Community Member
8 years ago

Getting "Import failed: Check formatting or re-export translation" when trying to import translated XLIFF file in Rise course

Hello, I translated my Rise course (EN > FR) using MateCat. When I try to import the translated text, I get the error message "Import failed: Check formatting or re-export translation" I've chec...
rise 360
ArisSkouroliako's avatar
ArisSkouroliako
Community Member
4 years ago

Hello everyone,

I tried both xliff and xlf files and I get the error Import Failed. I had forgotten the html option ticked. Should I remove the html tags and try again? What do you propose?

  • GrenForonda's avatar
    GrenForonda
    Staff
    4 years ago

    Hi Aris!

    Sorry to hear about the error you are getting when importing the translated XLIFF/XLF files into your Rise course.

    First thing to check is if you are importing the translated XLIFF/XLF file into the same course where you have exported the translation file. Also, make sure that you don't have any blank lessons in your Rise course. Both of these are discussed here.

    We'd like to look into this issue closely as well -- please share your files with us by creating a case here.