Forum Discussion

MyfanwyGelder's avatar
MyfanwyGelder
Community Member
4 years ago

Glitch or jump on a Storyline file in articulate rise

When importing an Articulate Storyline file into Articulate Rise, the content starts to glitch when moving from 1 slide to another (this isn't happening in Storyline). Is anyone able to help?

Note, this only started happening once a trigger was added so the completion button can not be click on till the storyline file is finished.

 

 

 

3 Replies

  • Hi Myfanwy! Sorry to hear you're having trouble with your slides in your SL Block for Rise 360. Could you please open up a case with us here and include the following details:

     - The Storyline 360 version you published your course with

    - The browser and version you experienced the issue

    - A copy of your Storyline course if possible

    Our team of support engineers is standing by to get you some assistance!

  • Hi, I am using chrome, I will embed a storyline 360 item with audio in rise, and when the user stops listening and continues strolling the audio will start playing again above from the storyline 360 window. 

    • hazelB's avatar
      hazelB
      Staff

      Hi Taylor!

      Can you share your course with us privately by opening a support case here? So that one of our technical support engineers can assist you with the audio issue.