Forum Discussion

ThatchrinaBryan's avatar
ThatchrinaBryan
Community Member
11 years ago

Got an error: Unable to acquire LMS API

I tried to access the course on the LMS and this is the error I received: "Error - Unable to acquire LMS API, content may not play properly and results may not be recorded." Has any experience...
storyline 360
AllanAikman-07c's avatar
AllanAikman-07c
Community Member
7 years ago

I am still having these issues. I have shared the .story file and uploaded to SCORM cloud.  I have been told that you are testing this, but I still have had no solution.

  • GerryMcAteer-86's avatar
    GerryMcAteer-86
    Community Member
    7 years ago

    Hi Allan, just wondering if you have any luck with a solution to this issue? We are having the same issues as to what you are experiencing and it is causing a lot of frustration with our effected end users.

    thanks

    Gerry

    • AshleyT-Pollard's avatar
      AshleyT-Pollard
      Staff
      7 years ago

      Hi Gerry,

      Our team was also working with Allan and waiting to hear back with some additional info, but I don't see we've heard much since August. 

      Did you also test to see if you're receiving this error in any other LMS environments, such as SCORM Cloud? Our team is happy to help test if you'd like to share details with us in a case. 

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