Forum Discussion
Grade not reporting in CANVAS
CANVAS is not displaying the grade after a learner completes the lesson. An "X" is displayed as a grade instead of a checkmark. Our Storyline file has the following settings:
- SCORM 2004 3rd edition
- Report status to LMS as passed/incomplete
- Track using number of slides viewed
Once the SCORM file is uploaded to CANVAS it's setup as a graded file and the display grade on the assignment is complete/incomplete.
As a test, we uploaded the zip file to SCORM Cloud and the file worked correctly.
After not having any luck, we tried adding a complete course button to Storyline which would replace the "track using number of slides viewed" setting, but the results in CANVAS were still the same.....the lesson was not graded. There was an "X" in the grade instead of a checkmark.
Any help is greatly appreciated!
78 Replies
Hello Hongyan and Valenture,
Thanks for reaching out and sharing what you are experiencing with your graded results.
I'm curious if this issue is happening in another LMS environment, such as SCORM Cloud, or if this is exclusive to Canvas?
I'm having the same issue. Canvas support is telling me it's the SCORM package, yet it worked fine recording completion grades last week. When tested in SCORM Cloud, it was marked as completed/passed, but registered the score as 0% or unknown.
Not sure if this is same issue as original post, but we have had tracking issues with Storyline 3 SCORM 1.2 assignments in Canvas no longer tracking completion since the Canvas Scorm update was pushed out on 10/10. We have made no changes to content in Storyline for months.
Oh my issue actually sounds the same as yours (not quite the same as the original post). Have you been able to find a workaround?
Beth, that date really narrows it down for me, thank you. I have SCORM packages that were reporting perfectly 1-2 weeks ago that I can't get anything from now. Students are panicking and faculty are frustrated.
Same issue here, tracking worked months ago when uploading and testing the SCORM packages but last week stopped working (most of the time). Some will mark as incomplete but its not consistantly doing that.
The only way I've been able to get scores out is using a trigger and some javascript on the results slide to push out a custom variable.
Curious, would you mind sharing this code, or some more information?
Jerad - this is the code:
var player = GetPlayer();
function findLMSAPI(win) {
if (win.hasOwnProperty("GetStudentID")) return win;
else if (win.parent == win) return null;
else return findLMSAPI(win.parent);
}var lmsAPI = findLMSAPI(this);
lmsAPI.SetScore(player.GetVar("FINAL_TOTAL"), 100, 0);
SCORM_CallLMSSetValue("cmi.core.lesson_status", "complete");I found it somewhere here in the community but can't find the original thread unfortunately.
Can you explain this a bit more?
I have been struggling with the same issue for a couple of years. On quizzes I opened another 0 point assignment so students could upload a screenshot of their results page. This works for quizzes as a work around and just requires me to have speed grader open in one window to see the grade and the grade book in another for inputting the appropriate grade. While not ideal it works for those assignments.
In the past I would use the 0's in the complete/incomplete assignments as an indication that the student was in there doing the work. I could then use their time to get a sense of whether or not they are actually participating. There was always a "-" in the grade book if they did nothing. Again, not even close to adequate. It recently got worse with no - in the grade book and no 0. I suspect Canvas implemented another downgrade.
I will try the SCORM 1.2 to see if I can get the 0's back. I am believing Miriam's conclusion that Canvas doesn't want Articulate product with work in their system. I have been fighting with them for 7 years and the ability to use Articulate products in the LMS is getting worse rather than better.
Agree, its getting worse. Last week's Canvas SCORM maintenance update has made incomplete/complete stop working in our grade book. Its disappointing that these leading learning tools do not function well together.
Following this thread - Canvas released an update that impacted all SCORM packages that report as Complete/Incomplete. They will not be reverting back to the previous engine - I will continue to work with the CSM and Field Support and post the resolution once I know more and have thoroughly tested. I can't imagine the administrators at higher ed institutions will tolerate this update well either as they are tracking student participation using this scoring mechanism.
Knowing the capabilities of the Canvas Engineers there isn't much doubt in my mind a solution is possible so as more institutions and admins report the issue, hopefully, they will implement a fix/patch. Good luck all and stay tuned!
I support faculty at a university where I load several vendor-supplied SCORM packages to a Canvas course. The SCORM is set to push out complete/incomplete. This is our third iteration of these training modules. The first two scored correctly; the third initially scored correctly.
The same content in the same course beginning in Spring 20 began intermittently recording 0% in the gradebook; first report received was 2/4/20. Recorded grades devolved after that from mostly 100%s and some 0%s to mostly all 0%s and now finally to no grades at all being recorded in most instances.
The R1 research institutions are discussing this issue and reporting similar behavior. Instructure engineers are aware of the problems.
hi -we are using Rise and the 1.2 Scorm package which stopped reporting grades into Canvas after their update on 8th October. This is affecting thousands of student grades. Canvas have been aware of this for over a week and not yet found a solution.
Can anyone help please?
Just wanted to share that we just started experiencing the same issue starting last week (around 10-15). 1.2 SCORM packages, set to complete with a trigger - it was all working flawlessly until next week. Now it won't record a grade in Canvas, it just shows up as incomplete. Extremely frustrating to say the least. It doesn't sound like Canvas support is being very responsive.
