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SaraIhlman-84f0's avatar
SaraIhlman-84f0
Community Member
4 years ago

grainy pictures in review?

The picture quality in Review is different than the original ones. They are sort of grainy and the colors are a bit different.

Is that because of how Storyline360 process the pictures, or does Review change high resolution pictures for some reason? I need to know if I have to ask Inhouse for new pictures or if they will look better in the published outcome.

Sara

  • Hello Sara,

    We recommend adding images that do not scale up or down for the best quality output:

    Storyline 360: Best Practices for High-Quality Images and Videos

    The Review 360 output is scaled down to allow for commenting and feedback, so it may not match your final output.

    I'd recommend testing in a similar environment to your final output. You can use Tempshare for web publish or SCORM Cloud for LMS.

    If you'd like us to take a look at your project file to investigate what's happening, you can share it publicly here or send it privately by uploading it here. It will be deleted when troubleshooting is completed.