Forum Discussion
KeithLowe
8 years agoCommunity Member
Hangs on Cleaning up Temporary Files
Any idea why Presenter Studio360, while publishing, hangs when it is cleaning up temporary files? I had this issue with another course and submitted it to Articulate Support. This particular proje...
AshleyT-Pollard
8 years agoStaff
Hi Di,
I'm sorry that workaround didn't help you out. Did the publish process stop just recently? What version of Presenter are you using?
I'd be happy to give your files a test or connect you with our Support Engineers to confirm if it's the same as Keith experienced. You can upload it using the “ADD ATTACHMENT” button at the bottom of the reply window. If you’d prefer to not share in the public forums you’re always welcome to share with our Support Engineers here. They’re available 24/7 to assist!