Forum Discussion
Hangs on Cleaning up Temporary Files
Any idea why Presenter Studio360, while publishing, hangs when it is cleaning up temporary files? I had this issue with another course and submitted it to Articulate Support. This particular proje...
Hi,
The issue is resolved. We found that those files were added as Engage Interaction instead of adding in the Player Tab section.
Regards,
Shalaka Mandlekar.
I wasn't talking about your issue, I was talking about the main issue of this thread, "hangs on cleaning up temporary files." I have this issue on almost all PowerPoint files that include a large amount (or sometimes just a small amount) of Smart Art. The common thread for all of the files we work on that fail to publish is Smart Art. If Articulate isn't testing Presenter problems with Smart Art in the PowerPoint, they're probably never going to replicate the problem.
