Forum Discussion
KeithLowe
8 years agoCommunity Member
Hangs on Cleaning up Temporary Files
Any idea why Presenter Studio360, while publishing, hangs when it is cleaning up temporary files? I had this issue with another course and submitted it to Articulate Support. This particular proje...
RenGomez
4 years agoStaff
Hi Tom,
To help clarify, it looks like Shalaka was jumping back into this community forum to share the results of what issue they were running into and not directly replying to your message.
Smart Art in a Presenter course should remain and not cause a file to hang during publication. I ran a quick test here and found no issues when publishing to Review 360.
If you're able to, please share your files with our support team to take a closer look and see why this is happening!