Forum Discussion
Having issues ending Rise 360 course after a quiz.
I need help with ending a course after someone has passed the quiz in Rise 360. I have used the settings to pass at 80% and limited the times to repeat as 3. I have added a lesson to go to after c...
Hi Karl,
That is what I am doing. It shows to move to the next lesson but when I try it , it won't let me move forward.
Hi,
What do you mean by "it won't let me move forward."?
It won't move on to the next lesson. It is locked out the only thing I can do is retake the quiz. I can't select the next lesson and it does not let me scroll or click to the lesson.
Hi Dana!
Sorry to hear you've run into this setback while testing your Rise 360 lesson! Glad to see Karl has been helping you!
I'd be happy to assist and had some follow-up questions to help troubleshoot your issue:
- Can the same issue be observed across multiple browsers, or is it local to one? Also, does clearing the browser's cache improve the behavior?
- If you publish the course to Review 360, are you able to proceed through the lesson as expected?
- Any chance there is a blank slider/lesson block at the end of the quiz? If so, deleting that should allow you to flow through the lesson again.
It would be helpful to see a screen recording of the behavior as you're experiencing it on your end. Feel free to attach it here in the discussion or privately through a support case.
