Forum Discussion

CoCo_Cliff's avatar
CoCo_Cliff
Community Member
23 hours ago

Having issues getting video/timeline to pause using triggers

First, some background. I created several interactive videos using Camtasia. They are software walkthroughs with hotspots at key points that viewers click to continue the video. I rendered them as SC...
advice
storyline 360
Silverfire's avatar
Silverfire
Community Member
22 hours ago

Hi, it looks like your triggers aren't set up correctly, except for the cue point. 

Change the Name Menu triggers to these:

   Pause timeline on this slide / When the timeline starts on Name Menu

   Resume timeline on this slide / When the user clicks Name Menu

Then do the same for Predict Preferences. 

CoCo_Cliff's avatar
CoCo_Cliff
Community Member
21 hours ago

The Name Menu triggers always worked as is. That's the first one. You said the cue point trigger was set right, but it wasn't pausing. That's the second one.

I did make the changes as you suggested and it still works the same. The first one pauses and waits for me to click, the second one never stops.

  • Silverfire's avatar
    Silverfire
    Community Member
    3 hours ago

    This is very weird behavior. I did some further experimenting and only one pause/click trigger worked, no matter if the cue trigger was present or not. It really feels like a bug to me.