Did you copy, duplicate, or import the Results slide that freezes? Because Results slides use built-in variables, it's best to insert a new Results slide when you need one, and then edit and/or redesign it as desired.
If the Results slide that freezes was created as a new slide, well, troubleshooting is just guessing without seeing the .story file. If you upload it, someone might be able to solve the issue. Here are the best practices for uploading a .story file:
- Only include slides that are related to the problem.
- Be sure objects, layers, motion paths, and variables have meaningful names.
- If there is proprietary content, replace or delete it. For example, replace proprietary text with “ipsum lorem” text.
