Forum Discussion

HarryCarter's avatar
HarryCarter
Community Member
7 years ago

Hooking up Rise 360 to TalentLMS - (new info received from TalentLMS)

So I created a sample course in Rise and exported it as Scorm 1.2. I imported into TalentLMS but TalentLMS wasn't detecting that the course was complete unless I refreshed the browser. Talent asked ...
rise 360
AlyssaGomez's avatar
AlyssaGomez
Staff
5 years ago

Hi there, Linn! There are a couple of things I wanted to point out that will hopefully help:

  • Course not resuming in TalentLMS:

    Some LMS's won't resume properly unless you include an Exit Course link inside your Rise 360 course. Crystal shared more detail about that in her post here.

    Try adding an Exit Course button or link, then test the course again in TalentLMS. Let me know if that resolves the issue!

  • Updated output file results in a blank screen:

    Were you able to clear the suspend data when you uploaded the updated file to your LMS?

    We recommend clearing the suspend data because the new version may not understand the suspend data from the older version, and when that happens, you may see a blank screen. The only other option would be to upload the updated version as a new item in your LMS.

LinnSchjelderup's avatar
LinnSchjelderup
Community Member
5 years ago

We added the "Exit Course" link a while ago, after testing and reaching the same conclusion as you describe. In addition, we have provided our learners with instructions to use this button, so we are quite positive that they are using the "Exit Course" link. 

We did indeed clear the suspend data when we uploaded the file to our LMS, so that didn´t help. However, this was only an option using SCROM. When we exported an xAPI file, we didn´t get that option.