Forum Discussion
Horrible quality when uploading images
I don't understand why the quality of images I upload is so bad in Rise. They look fine in browser, but when I upload (and Rise compresses/crunches them) they get fuzzy, pixly and unprofessional.
I upload i png, have also tried jpg - with much worse results. Any ideas? Attached an image showing what I see in Rise v. local browser.
122 Replies
- TexasTechCommunity Member
The _NOPROCESS_ option is a good one for me, thank you!
- AnnileeVillamarCommunity Member
Hello! I noticed that there's no issue when using Chrome, but some of my graphics are washed out using IE and Edge. This is problematic if I have a quote against an image. Anyone else is experiencing this? I tried adding _NOPROCESS_ to the filename, but it didn't work.
Hi Annilee!
Does the image appear washed out while authoring the course, or while viewing it as a learner?
Since Internet Explorer isn't a supported browser for authoring courses, you'll want to stick with using Edge, Chrome, or Firefox.
Can you share a screenshot of what you're seeing in Edge compared to other browsers?
- MicahJacobsonCommunity Member
Hi Micah!
The image you provided is quite small — the dimensions are 94 × 199 pixels. The image quality is degraded because Rise 360 has to stretch the image to fit inside the container.
Do you have another version of this image with larger dimensions?
- SamanthaHeighesCommunity Member
Any updates on a fix for this rather than a workaround?
Hi Carol and Samantha!
I'd love to lend a hand. Are you having trouble with a particular image losing quality when you upload it to Rise 360? If you don't mind sharing the image, I can make recommendations for how to improve the image quality after import.
- SamanthaHeighesCommunity Member
Thanks Alyssa, I contacted support.
It is a range of issues and we never know which one will or won't be degraded in quality.
I was told _NOPROCESS_ is the only workaround, I was hoping there would be a more permanent solution (maybe even a toggle that allows no process to be applied to all images in a course) rather than needing to manually select and rename the images that were poor quality.
- BuckBard-5088b9Community Member
I would love some recommendations how to improve an image AFTER upload, as I can see no ways to alter anything except opacity in some cases.
Hi Buck,
Can you tell me more about how you'd like to improve an image after upload? Is your image blurry or degraded after you add it to an image block?
- BuckBard-5088b9Community Member
Yes, blurry / degraded. I ask because I cannot see a way to adjust anything after uploading an image.
Thanks, Buck. If your original image file has small dimensions, the image may look blurry after upload it to Rise 360 because Rise stretches the image to fill the container.
I would recommend increasing the size of your image before importing it into Rise 360, and you should see a significant improvement!
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