Forum Discussion
Hotspots and Text Entry Not Working for Some Users
Hey community,
Our team has created an Articulate Storyline simulation. We've tested it with many associates, without issue. However, today we came across a handful of associates who are not able...
Hi, Becky.
Thank you for reaching out!
We can't provide an example, as the resource has confidential information.
I appreciate your concern. Our Support team can sign an NDA, and they’ll delete the file once they are done troubleshooting. If that works for you and your team, just let us know!
For now, let me ask you some questions:
Is this project hosted on a web server or a learning management system?
If it's in an LMS, have you tested in a different environment, such as SCORM Cloud? This could help rule out issues with the environment.
Let me know if that works!