Forum Discussion

StewartRobinson's avatar
StewartRobinson
Community Member
2 years ago

Hover state playing up SL 360 (current version)

Hi there.

In the last couple of weeks (only recent), the hover state in one of my desighns has been playing up;

  • the sensitivety of the hover does not act like it should when hover over whole shape/object
  • This has worked fine previously

I have deleted the state and reintroduce anf it has only fixed one?

Not sure what is going on here, could I please ask for some assitance. Do I need to reinstall SL Articulate 360?

storyline 360
  • MikeWilson-82b6's avatar
    MikeWilson-82b6
    Community Member
    2 years ago

    Go back to a previous version, I have encountered a number of issues and all sorted going back a few versions back. 

  • KellyAuner's avatar
    KellyAuner
    Staff
    2 years ago

    Hi, Stewart!

    I see that you’ve reached out to our Support Engineers and are working with my teammate, John Carolo. You’re in great hands! We’ll continue the conversation in your support case.

  • StewartRobinson's avatar
    StewartRobinson
    Community Member
    2 years ago

    Hi Kelly.

    Thought it may have been a software glitch. I really don't intend sending my work into John knowing its just a matter of what Mike has mentioned.

    Hopefully you can fix the issue with the next release.

    • StevenBenassi's avatar
      StevenBenassi
      Staff
      2 years ago

      Hi Stewart!

      Thanks for following up!

      I've added your feedback to your support case so John Carlo can be notified. If you're comfortable sharing your file privately, it would help our support engineers determine if this behavior is related to a bug and in which version of Storyline the regression occurred.

      We'll delete it from our system as soon as we're finished troubleshooting!

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