Forum Discussion
How can I install Storyline 360, and the rest of the bunch, to a D: drive, not C:?
It would be great to run Articulate programs from an SSD drive. I tried using the Command Prompt Technique referenced for SL2... https://articulate.com/support/article/how-to-change-the-installation-location-for-articulate-storyline-2
But I had no luck. It still installed the '360 installer' on the C:drive. And the 360 installer just installs programs where ever it's sitting.
Anybody done this successfully?
Hello everyone,
Great news! We released another update for Articulate 360, detailed in our version history.
The item you'll be interested in is:New: Choose the directory on your local computer where Articulate 360 apps get installed. Learn more about customizing your install folder.
Please let us know if you have any questions, either here or reaching out to our Support Engineers directly.
37 Replies
Hey Dan! Just a heads up that we don't support installing somewhere other than the C: drive right now. But it sounds like a good use case for a feature request! Would you be able to share your thoughts with our product development folks?
Done. Thanks for letting me know Crystal!
Can I cancel my trial subscription until it is possible to install Articulate 360 software on my D Drive? My C drive is small and absolutely full of Corporate dictated software. Why do you not state C drive limitation on your Articulate 360 website before you activate the trial?
Hi there, Ross. Thanks for checking in. I saw that you submitted a support case as well (01057621) for help with installation on a different drive.
We are always happy to extend your trial (or offer another trial period) if for any reason you aren't able to fully evaluate our software.
Once you have installed Articulate 360 and are able to run the apps, please let us know here or in your case. We can reset your trial period!
Suggestion made.
Roos, Dan: Until the day comes when Storyline 360 can be installed on a drive of your choice, like it should be, screw with the file system using Link Shell Extension to create a junction between the original directory on the C drive to a new one you make yourself on a different drive.
(you cannot run the software off a Network drive, mark you)
http://schinagl.priv.at/nt/hardlinkshellext/linkshellextension.html
Or use Windows own mklink.exe from a CMD prompt with Elevated Priviliges to create a hard link to a directory (so called directory junction)
mklink /J "C:\Program Files (x86)\Articulate" "D:\Program Files (x86)\Articulate\"You should move the files first. And perhaps try on something less critical, like install some innocent little shareware tool, then move it to the D drive and mklink on that, see if it works.
Requires local Admin privileges and is probably something which will give IT nervous twitching. However if you do it right it will fool Articulate 360 into using the C: path but really its writing to the D: drive.
This is the only solution right now that actually solves the problem. Thank you Soren!
I'm not sure why it's so hard for Articulate to implement a feature that's standard on even the most basic install packages, but if you want to install SL360 to a different location, follow the steps above.
I find it really ironic that Ashley/Articulate's position is that because of the frequent updates, it simply wouldn't be possible to install to a new location. I suggest you look to Adobe Creative Cloud as they have a similar subscription model, but have somehow managed to do what you consider to be impossible.
Has this issue been resolved? I have limited space on my C drive for OS. The other partition/drives are for software and files. I'm concerned I'll run low on space if I install for the trial.
Hi Bradley,
Thanks for checking in. We still only support installing the tools such as Storyline, Studio and Replay locally. You can access tools such as Rise strictly from your browser as it's web-based.
If you need anything else, please let us know!
Ashley, this is unbelievable to me this is not a default feature of Storyline 360 and such a workaround has to be used.
My company just purchased a license for 360 and we can't install the software on our secondary SSD drives or partitions separate from the filesystem because this extremely basic and common feature is missing.
Why wouldn't you allow install of the software on the non-system drive?
Hi Jeremy!
Thanks for the candid feedback. It really helps us to know how many customers would like to install Storyline on a non-system drive, and that would make an excellent feature request. Our product team is always keen to hear about customer needs, so I can certainly pass along your suggestion.
Jeremy,
I have the same c:/ drive issue. I am in awe.Hi Phalon,
I'm sorry that you're hitting the same snag here. Articulate 360 is continuously validating your subscription, pushing update information and having a lot of elements tied to it, so installing it outside of these defined locations isn't something that we can support:
- 32-bit Windows: C:\Program Files
- 64-bit Windows: C:\Program Files (x86)
We have had large organizations/companies look at modifying our install locations as they're able to deploy the install and any updates via a command line. That's something our team can offer a bit more detail on, but it's not something we have documented for sharing in ELH as it's designed for an IT manager, and not an individual user.
