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KatieNoble's avatar
KatieNoble
Community Member
56 minutes ago

How Do Connected Packages Handle Progress After Course Updates?

Hi everyone,

I'm hoping someone can help me understand how Connected Packages work in Rise 360 when updates are made to a course after a learner has already started it.

For example, let's say I have an eight-lesson course. A learner completes six lessons and then leaves the course, planning to return later to finish the final two lessons. Before they come back, I make a small update to Lesson 3.

When the learner returns and completes the remaining two lessons:

  • Will the course still register as complete?
  • Or will Lesson 3 be considered incomplete because it was updated after the learner originally viewed it?
  • Would the learner need to revisit Lesson 3 for their progress to reach 100% again?

The reason I'm asking is that we've had a few cases where learners appear to have completed a course, but completion hasn't been passed back to our LMS. I'm trying to determine whether course updates made during a learner's journey could be contributing to the issue.

Has anyone experienced this or knows how Connected Packages handle learner progress after course updates?

Thanks in advance!