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JohnCooper-be3c's avatar
JohnCooper-be3c
Community Member
10 days ago

How do I get rid of the "Upgrade to unlimited AI" pop-up

I'm furious. I tried AI Assistant and decided it's not for me. Now when I try to insert a text box I get a pop-up with a 'learn more' button and an 'upgrade' button. If I close it I don't get the cursor to insert my text!!!!

I've tried 'learning more' and even at the end of that I go back, try and insert text and the pop-up comes back. I'm having to insert text by copying and pasting existing text boxes.

I do not want the AI assistant, we have been using other AI services for years now and they are (a) more flexible and (b) a LOT cheaper. I do not pay my annual subscription for Storyline for my work o be constantly interrupted with advertising..... Please how do I remove this.

storyline 360

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  • JohnCooper-be3c's avatar
    JohnCooper-be3c
    Community Member
    10 days ago

    OK - I found the 'Text Box' button on the tool Bar so I've calmed down now. Please tell me how to get rid of the AI buttons on the toolbar..

    • KellyAuner's avatar
      KellyAuner
      Staff
      10 days ago

      Hi JohnCooper-be3c,

      Thanks for reaching out about this and sharing your feedback with our team. The account owner can email sales@articulate.com at any time to request that Articulate AI be disabled for their subscription or free trial. This will allow you to use Rise 360 and Storyline 360 without seeing any AI features or functionality. I've already opened a case on your behalf to get this process started. You'll be hearing from us shortly via email!

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I'm furious. I tried AI Assistant and decided it's not for me. Now when I try to insert a text box I get a pop-up with a 'learn more' button and an 'upgrade' button. If I close it I don't get the cursor to insert my text!!!!

\n

I've tried 'learning more' and even at the end of that I go back, try and insert text and the pop-up comes back. I'm having to insert text by copying and pasting existing text boxes.

\n

I do not want the AI assistant, we have been using other AI services for years now and they are (a) more flexible and (b) a LOT cheaper. I do not pay my annual subscription for Storyline for my work o be constantly interrupted with advertising..... Please how do I remove this.

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I'm furious. I tried AI Assistant and decided it's not for me. Now when I try to insert a text box I get a pop-up with a 'learn more' button and an 'upgrade' button. If I close it I don't get the cursor to insert my text!!!!

\n

I've tried 'learning more' and even at the end of that I go back, try and insert text and the pop-up comes back. I'm having to insert text by copying and pasting existing text boxes.

\n

I do not want the AI assistant, we have been using other AI services for years now and they are (a) more flexible and (b) a LOT cheaper. I do not pay my annual subscription for Storyline for my work o be constantly interrupted with advertising..... Please how do I remove this.

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I tried AI Assistant and decided it's not for me. Now when I try to insert a text box I get a pop-up with a 'learn more' button and an 'upgrade' button. If I close it I don't get the 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OK - I found the 'Text Box' button on the tool Bar so I've calmed down now. Please tell me how to get rid of the AI buttons on the toolbar..

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Hi JohnCooper-be3c,

Thanks for reaching out about this and sharing your feedback with our team. The account owner can email sales@articulate.com at any time to request that Articulate AI be disabled for their subscription or free trial. This will allow you to use Rise 360 and Storyline 360 without seeing any AI features or functionality. I've already opened a case on your behalf to get this process started. You'll be hearing from us shortly via email!

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