Forum Discussion

mahbag-e8b66d7e's avatar
mahbag-e8b66d7e
Community Member
5 years ago

how i have a slide master then work even correct feed back or incorrect feedback or invalid layer show?

i use quiz timer in storyline 3 but i have more than one quiz and timer dont work correctly.then  i made a timer in slide master .but when correct feed back or incorrect feedback or invalid layer show ,master slide stop and timer too stop.

 

storyline 360

5 Replies

  • BeccaLevan's avatar
    BeccaLevan
    Community Member
    5 years ago

    Hello mah, and welcome to E-Learning Heroes! ⭐️

    I appreciate you reaching out, and I'm happy to troubleshoot with you. First, a couple of questions so I can understand how your course is set up:

    • Are you tracking the results of multiple result slides, OR are you tracking using one result slide with multiple questions?
    • Have you tried using the quiz timer in the results slide? If so, what wasn't working correctly?

    If you're comfortable sharing your file with us here, I'd be happy to dig into this further with you. I'm staying tuned for your response!

  • mahbag-e8b66d7e's avatar
    mahbag-e8b66d7e
    Community Member
    5 years ago

    Hi becca, i have 1 splash slide and 8 quiz and 8 result slides.i use many question banks.  when i use saperate question bank in quizes , timer is correct but if even a question bank common between quizes, timer incorrect . in file than i uploaded ,in latest quiz use from questionbank that use in other quizes and timer dont correct work.i use question banks more than one  in my projecs.thanks

    • LaurenDuvall's avatar
      LaurenDuvall
      Staff
      5 years ago

      Hello mah!

      Thank you so much for sharing your file! I'm happy to help. Are you using a different draw with the same quiz questions? Also, have you looked at adding all of the questions to one question bank and have one Results Slide that includes a timer?

      It sounds like the issue with the timer only occurs when there is the same question slide in multiple question banks.

      • mahbag-e8b66d7e's avatar
        mahbag-e8b66d7e
        Community Member
        5 years ago

        hi  and thanks.i use  a question bank in different slides.i use a question bank in initial examing  (with  own timming)and so in final examing(with own timming).

  • BeccaLevan's avatar
    BeccaLevan
    Community Member
    5 years ago

    Hello again, mah! 

    Thanks for those extra details. From here, I'd like our support engineers to help troubleshoot, so I've opened a support case on your behalf. Stay tuned, and someone from my team will reach out with the next step.

    I appreciate your efforts in troubleshooting this with us!