Forum Discussion
Hi Ernestas! Thanks for reaching out! I'd like to help, can you please help us out with the following:
- Can you please give a brief explanation about your screenshot?- Please share some steps on how you got there when using Rise or how to reproduce this.
- Please share your browser and browser number version
Thanks!
- ErnestasUrbaitiCommunity Member
Hi, Renz,
This is a SCORM player in Moodle. For some reason it shows the course with a fat grey bottom bar. I suppose this issue is related to the player's compatibility with Rise — has anyone ran into one of those?
- CNavarroFormer Staff
Hi Ernestas, I created a test Rise 360 course and uploaded it into SCORM Cloud, the industry-standard testing engine, and I didn't see a grey bar at the bottom.
You can test your course in SCORM Cloud by creating a free account here.
This video shows how to use SCORM Cloud with your Articulate content.
If you don't see the grey bar in SCORM Cloud, the issue may be with Moodle. I recommend reaching out to their support team for help.
If you see the grey bar in SCORM Cloud, we would love to take a closer look at your course. You can reach our support team here.