Forum Discussion
How to keep the sharpness of a video, when importing it into a Rise Video Block ?
Hi folks! We have a new, helpful tip for maintaining high resolution video quality in your lessons:
If you'd like a video to keep its specific file format and not undergo compression, you can opt-out of image optimization on a case-by-case basis. Just add
_NOPROCESS_to the name of your video file. It'll upload and display exactly as you saved it.* Keep in mind, using this method bypasses transcoding and compression, so learners may encounter issues with playback across different devices. File size limits still apply.
For more media best practices, check out this article!
Hi Xavier, I'm sorry to hear your video appears blurry in Rise. You can follow the recommendations in this article on best practices for videos in Rise. If your videos continue to appear blurry in your course, can you share a copy of your file so we can troubleshoot the issue for you? If you prefer to send your file privately, you can upload it here. We'll review it and send you an update via email. Thanks!
Hello Lea,
I had read these recommendations, before reporting this issue.
I understand, that my original video conforms to these recommendations.
I have just submitted a support case,
to which I have attached the original video and the resulting one.
Thank you for your help,
XLHi Xavier,
We put our videos on Vimeo because:
- Videos are not processed by Rise
- We can easily replace videos without doing a new course export
- The SCORM file is much smaller because the video files are not part of the Zip file
Karl Muller
We are having similar issues and our videos are also embedded in an external site (Wistia) and yet we are seeing the blurry videos and/or blurry first 4 seconds. It doesn't happen if we test with YouTube. Have you encountered this with VIMEO?
Hi XL. To confirm, we are investigating why the video file size almost doubles when adding it to a Rise 360 lesson. We also have noted the decrease in quality for some HD videos when added to a course. I'll post any updates on these issues here in this discussion.
