How to remove the hand cursor from the hot spot in the Test mode question slides?

Originally, when you do Test mode they give you around 3-4 options, none of which say whether or not you would like the hand cursor. It the attatched document, please view the Know It? (AkA Test Mode) and verify the settings. If there is something I'm missing when I first upload the video please let me know. Thank you.

Hi Nancy,

Thanks for sharing your file with me! I've got it open now, and I do see that the mouse cursor shows as a hand when you hover over the hotspots. 

Did you add those hotspots manually, or are those the hotspots that were added automatically in the screen recording test mode steps?

Those hot spots came automatically in the screen recording with the test mode steps.

In a older file (not the one I sent) I actually deleted those hot spots and tried replacing them with new one's thinking that this some how would give me more control of the hand cursor option. But it didn't work. The hand cursor still showed up. Thanks for you help on this. If it's a storyline thing, I can let my Manager know. But if there's other options that I'm missing, that would be nice to know too.

Hi Nancy,

This is a real puzzler. I thought the best way to explain what I am seeing in your file would be to record a video--have a look at it here!

I'm not sure why the hotspots on the slides you inserted show a hand cursor, and the slides I inserted do not. From here, I can bring this to my team and log it as a software bug. I'll also tag this thread to be updated as soon as we get any new information on this issue.

Let me know if you have any other questions!

Hi Alyssa Thanks for the response and video. Yes it might be a bug but I'll take your lead and add the slides again so this way the hand cursor doesn't show.

Sounds like a plan, Nancy. Let me know how it turns out!

I am having this same issue.  I've tried a workaround adding a few different hotspots on the slide to throw off the user, but the cursor only shows up on the "correct" hotspot...not on all of them. I have tried turning on and off the option to show the cursor--still not working.  Any updates on the bug?  I am using Version 3.

I've also tried reinserting the video as a new scene (as Alyssa demonstrated), but that's not working for me either.

Hey Kathy,

I do not have any updates on this issue for Storyline 2.

You mention that you're using 'Version 3', so does that mean Storyline 3?

I cannot recreate this issue in Storyline 3, but if I import slides from Storyline 2 to upgrade, then I do see this error.

Was your project upgraded or does this happen in a newly created project as well?

Thanks Kathy.

I see that you've reached out to our support team and shared your file as well. That's great and it will give someone a chance to take a look at what you are experiencing.

You should be hearing from someone soon.