Forum Discussion
How to track if users refreshed and resumed the course?
It’s difficult to provide specific guidance without seeing your setup. Could you please upload a simplified version of your project? Are you trying to hide the button that plays the audio, or are you looking to prevent the audio from playing automatically when the course is resumed?
Possible solution:
Create a variable named 'resumed' with a value of 'NO'. In this scenario, the audio will not play again after the course is resumed. Attached is a short video demonstration.
Thanks so much for your reply, I tried the setup, but it still allows users to click audio again when resuming. I am wondering if i need to create the 'resumed' variable using True/False instead of TEXT(YES/NO)? Here is the setup screenshot, basically users can click audio twice on first try, but if they resume after clicking the audio buttons, they shouldn't be able to do so.
- LanguageSupport3 months agoCommunity Member
one thing that occured to me, I am publishing the course and using scorm format to be uploaded to other platforms instead of RISE, don't know if this is the reason why it was unable to detect if users resumed or not?
- SamHill3 months agoSuper Hero
Hello LanguageSupport should you record that the user has listened to the end of the audio before changing the value of any variable, or will you make that determination as soon as they have decided to listen to the audio, for example, lets say you have the variable "audio01", you could have:
[PLAY BUTTON] On click, set variable audio01 true, play audio audio01.mp3
OR
[PLAY BUTTON] On click, play audio audio01.mp
[audio01.mp3] On media complete, set variable audio01 trueOne thing to consider too, is if you are using an LMS and tracking using SCORM, the updated variable values are not stored on the LMS until you navigate to another slide.
- LanguageSupport3 months agoCommunity Member
Thanks for your reply, does that mean if users don't navigate to another slide, instead, they stay on this slide, click the audio, and then refresh the page, they will have another chance to click audio again?
- SamHill3 months agoSuper Hero
Yes, I believe that will be the case. Maybe something like this would work: