Forum Discussion

AnniMari's avatar
AnniMari
Community Member
4 years ago

HTML5 link missing

Hello,

I have a problem with publishing videos to web html5 on Articulate Storyline 3.

When publishing there was also ''story_html5'' link in the folder.

Now it's missing from the published content folder. We only have ''story''.

The video is playing alright. But the player had a transparent background and that is now lost.

Why is this happening and how can I fix it?

Can I fix it or should I turn to our company IT-dep, or is there a program update missing? I have checked the updates and everything seems up to date.

 

Thank You for Your help!

Anni Mari

 

storyline 360
  • AnniMari's avatar
    AnniMari
    Community Member
    4 years ago

    But what is responsible for the missing transparent background? I have tried everything in the Player Properties, but nothing seems to work.

  • AnniMari's avatar
    AnniMari
    Community Member
    4 years ago

    Thank You so much for that info! That explains it, basically.

    If anyone working for the Articulate Company could also comment on that, would be helpful..

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