Forum Discussion
Huge temp files created during development and previewing
Sorry for commenting on an old thread, but having just had a load of low-disk warnings I had a dig around on my hard drive.
What I found was 96GB of tmp files in 'C:\Users\me\AppData\Roaming\Articulate\Storyline'.
These files go back to September 2020 and some are up to 300MB each!
Does Storyline 360 not delete Auto Recovery documents once a user chooses to save their file?
PS: I followed the instructions above of clearning the %temp% folder but that doesn't reach the files on my drive as they are not in the Local folder.
- BeccaLevan5 years agoCommunity Member
No need for apologies, Chris, happy you reached out! 😊
This post provides a helpful explanation of those files, but since you mentioned you've already tried removing them, I'd like to get you connected with one of our support engineers so they can take a deeper look!
I've opened a case on your behalf, so stay tuned, and one of my teammates will reach out to you shortly!
- ChrisBam5 years agoCommunity Member
Thank you. Matthew has been in touch.
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