Hyperlinks not holding formats if hover and then move mouse away
Hello heroes,
Hoping you might have a solution. We are having an issue with hyperlinks that is a new issue for us just recently (did not have this issue 3 mo. ago).
We use a standard format in Storyline and we copy/paste in content. However, we MANUALLY add the hyperlinks. Import from PowerPoint. Remove the links that imported. Right click to add hyperlinks manually.
What is occuring when we publish the Storyline file to Review 360 is:
- The hyperlink text initially shows the desired formatting.
- If you hover over the text, the formatting is correct.
- However, as soon as you move your mouse away, the formatting is lost (goes to standard black text only).
- If you click on the text, the URL formatting is correct as well.
- If you re-hover over, the formatting is again correct (only as long as you hover over).
We checked the states of the hyperlinks and they show all 4 states as the correct experience we desire - and none are for black text formatting.
Hoping someone has run into this and has a fix? I don't want to have to add shapes or anything over it to make this work (due to volume of work that would create).
Example story and screenshots.
Thank you in advance!