Forum Discussion
I can´t remove shadow from text
Hello Everyone!
I wanted to share some great news! We are no longer seeing the bug that caused shadows on captions to display even though the shadow setting was turned off in the default format.
Please make sure that you are using the current version of Storyline 360 (Build 3.77.30568.0). This guide walks you through installing, updating, and opening Articulate 360 apps.
Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.
Hello Art!
We are happy to troubleshoot this with you! Thanks for sharing these details as well. By default, caption text has a shadow style. Whether you are selecting the caption shape or text, the text formatting section should always be active. I've tested this on my end, and whether I choose the text or font, I can turn the shadow on or off.
As a quick workaround, can you try selecting the text rather than the caption box? When choosing the text, is the text formatting section active?
I'm using Storyline 360 (Build 3.56.26219.0)
Hey, thanks Lauren. I did try selecting the text. The Text Shadow button does not activate by highlighting the text. It also does not activate by clicking the Text Shadow button while the text is highlighted. I'm not even seeing any changes to the text itself in Slide View. I can only see the shadowed text in Preview or when it's published to Review 360.