Forum Discussion
I can´t remove shadow from text
Hi, many captions in my project have a shadow that I can´t remove. Why?
I don´t want to apply the format brush (from a non-shadow text) because it would erase the bold format in some words. Thank...
Hello Everyone!
I wanted to share some great news! We are no longer seeing the bug that caused shadows on captions to display even though the shadow setting was turned off in the default format.
Please make sure that you are using the current version of Storyline 360 (Build 3.77.30568.0). This guide walks you through installing, updating, and opening Articulate 360 apps.
Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.
It is RUDE and DEGRADING when "Heroes" imply that users don't have a problem or the problem can't be reproduced. ANY of Storyline's built-in themes default to shadow-effect text when you insert > caption and then right-click > edit text. This has been true since I first started using storyline 1 in early 2014. There are over 100 users over the past 5 years that were gaslighted about this. issue. https://community.articulate.com/search?utf8=%E2%9C%93&q=remove+shadow+text
Here's a Storyline file to prove it. Go ahead and add a caption without getting shadow text by default. When you've done that, change the default caption to NOT have shadow text and send it back. I'll wait.
Want to see it LIVE in action? https://360.articulate.com/review/content/bcbd931d-f771-4181-93e4-e4e2a9b2cdd3/review
Storyline subscribers... You're not crazy. It's a problem. It's real.
The default text shadowing for captions just needs to go. It looks ugly and causing so many problems.
I agree, Art. It’s so 1998.
