Forum Discussion

DanielAlbarran's avatar
DanielAlbarran
Community Member
9 years ago

I can´t remove shadow from text

Hi, many captions in my project have a shadow that I can´t remove. Why?  I don´t want to apply the format brush (from a non-shadow text) because it would erase the bold format in some words. Thank...
storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    2 years ago

    Hello Everyone!

    I wanted to share some great news! We are no longer seeing the bug that caused shadows on captions to display even though the shadow setting was turned off in the default format.

    Please make sure that you are using the current version of Storyline 360 (Build 3.77.30568.0). This guide walks you through installing, updating, and opening Articulate 360 apps.

    Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.

LeslieMcKerchie's avatar
LeslieMcKerchie
Staff
4 years ago

Hello Dave, and welcome to E-Learning Heroes. 

I apologize if this conversation has caused any confusion. I've reviewed the discussions here, and it seems that Daniel solved his issue before we had a chance to dive in. Art was experiencing a problem with copying text that had formatting applied to it.

Based on your description and example, it sounds like you are experiencing an issue that has been reported to our team:

Setting a default caption with text formatting, including the text shadow removed, still includes text shadow.

I've added this conversation and your example (thank you) to our report, as well as updated the user impact so that we can share updates with you here in the future.

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