Forum Discussion
I can´t remove shadow from text
Hi, many captions in my project have a shadow that I can´t remove. Why?
I don´t want to apply the format brush (from a non-shadow text) because it would erase the bold format in some words. Thank...
Hello Everyone!
I wanted to share some great news! We are no longer seeing the bug that caused shadows on captions to display even though the shadow setting was turned off in the default format.
Please make sure that you are using the current version of Storyline 360 (Build 3.77.30568.0). This guide walks you through installing, updating, and opening Articulate 360 apps.
Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.
This is such a frustrating issue. As far as I can tell it mainly applies when people are using Button formats. It is absolutely ridiculous that this issue has not been resolved nor even as far as I can tell from this chain acknowledged by Articulate as an issue. Here's a screencap by the way demonstrating, that there is a shadow on the text and yet you can clearly see that the Text Shadow button is not active. The only way I've been able to resolve this issue is by rebuilding the button as a shape, which is extremely annoying.
Welcome to the world of Articulate Software 😄
