Forum Discussion
I can´t remove shadow from text
Hi, many captions in my project have a shadow that I can´t remove. Why?
I don´t want to apply the format brush (from a non-shadow text) because it would erase the bold format in some words. Thank...
Hello Everyone!
I wanted to share some great news! We are no longer seeing the bug that caused shadows on captions to display even though the shadow setting was turned off in the default format.
Please make sure that you are using the current version of Storyline 360 (Build 3.77.30568.0). This guide walks you through installing, updating, and opening Articulate 360 apps.
Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.
If it helps anyone, or Articulate tracking this problem down and solving it!!! In my case the persistent text shadow was tied to the bolded text on my button (all the text on my button was bolded). I had created a button, and at some point of tweaking added the text shadow; never again until Articulate fixes this! However, I was able to remove the shadow from the Normal state by highlighting the text and selecting the Text Shadow off, but this did not change the Hover or other states I had, nor could I get the shadow to turn off in the other states. Note, the Text Shadow acts a bit different if you have just the button selected, solid outline, or the text selected, dashed outline. I found out after trying different sequences, that if I went into Edit States, selected Hover state, highlighted all text on the button and turned the Bold off, then selected the Text Shadow on, then off, then reapplied the Bold text ... no more text shadow in the Hover state. Just turning the Bold on and off did not clear the text shadow, I had to turn all the bold off, select Text Shadow on and then off, then reapply the Bold ... I cannot say this will work for your case but might be worth playing around with if you are desperate until Articulate fixes this ... Cheers.
Ya'll will laugh at this. Articulate sends an email asking how likely I am
to recommend their software. My reply:
"Not likely.
You don't fix bugs, you don't offer any legitimate support, and you charge
a ridiculous price from something that is essentially PowerPoint Plus."
I was almost immediately contacted by the company asking me to elaborate,
to which I replied:
"Attached is the beginning of a thread on elearning heros. I could attach a
dozen or more. This sort of thing is commonplace with Storyline, and
elearning heros is loaded with examples. I suggest you do your own
research..."
The thread I attached was this one. They seem SHOCKED that such things
occur here - even though an Articulate employee is part of this thread!
Of course, they assure me they'll get to the bottom of it! This thread is
already YEARS old. Not holding my breath...
👍🏼👍👍🏽👍🏾👍🏿Best,Dave Howard858-205-5828
