Forum Discussion
I can´t remove shadow from text
- 2 years ago
Hello Everyone!
I wanted to share some great news! We are no longer seeing the bug that caused shadows on captions to display even though the shadow setting was turned off in the default format.
Please make sure that you are using the current version of Storyline 360 (Build 3.77.30568.0). This guide walks you through installing, updating, and opening Articulate 360 apps.
Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.
Ya'll will laugh at this. Articulate sends an email asking how likely I am
to recommend their software. My reply:
"Not likely.
You don't fix bugs, you don't offer any legitimate support, and you charge
a ridiculous price from something that is essentially PowerPoint Plus."
I was almost immediately contacted by the company asking me to elaborate,
to which I replied:
"Attached is the beginning of a thread on elearning heros. I could attach a
dozen or more. This sort of thing is commonplace with Storyline, and
elearning heros is loaded with examples. I suggest you do your own
research..."
The thread I attached was this one. They seem SHOCKED that such things
occur here - even though an Articulate employee is part of this thread!
Of course, they assure me they'll get to the bottom of it! This thread is
already YEARS old. Not holding my breath...
👍🏼👍👍🏽👍🏾👍🏿Best,Dave Howard858-205-5828