Forum Discussion
I can´t remove shadow from text
- 2 years ago
Hello Everyone!
I wanted to share some great news! We are no longer seeing the bug that caused shadows on captions to display even though the shadow setting was turned off in the default format.
Please make sure that you are using the current version of Storyline 360 (Build 3.77.30568.0). This guide walks you through installing, updating, and opening Articulate 360 apps.
Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.
Hello Everyone!
I wanted to share some great news! We are no longer seeing the bug that caused shadows on captions to display even though the shadow setting was turned off in the default format.
Please make sure that you are using the current version of Storyline 360 (Build 3.77.30568.0). This guide walks you through installing, updating, and opening Articulate 360 apps.
Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.
- JessicaWorthing2 years agoCommunity Member
Doesn't seem to be fixed because I'm still having this issue. Text has shadow on it and button is clicked on, but I can't unclick it even though all the other buttons (bold, italics, underline, etc.) work just fine. This is driving me crazy and I'm really starting to dislike how glitchy this program is. Have never had issues like the ones I'm having now with any Adobe products. And yes, I have the latest updates.
- DaveHoward2 years agoCommunity Member
YES. This is a holdover from Articulate’s initial deal with Microsoft to use the PowerPoint 200X toolset.
There is no more shadow in PowerPoint. Even Microsoft knew by 2013 that it was garbage that nobody wanted.Thanks Articulate!

Best,Dave Howard
858-205-5828
https://davehowardlearning.com/
https://linkedin.com/in/davehoward63 - Jürgen_Schoene_2 years agoCommunity Member
please upload a small .story file with an example of the problem
- EllenSlavitz-1f2 years agoCommunity Member
Hi, Steven:
I'm having this problem in a project I inherited. In the attached, you can see the light gray shadow, even though the shadow setting is turned off. If I turn on the Shadow, the List numbers become shadowed; if I turn off the Shadow, the list numbers lose the shadow but the text doesn't, as you see here.
Thank you!