Forum Discussion
I get an error when trying to upload an image to rise.
Im getting an error trying to upload any image to my Rise course, yesterday it was working fine.
Hi Bernardo. Sorry, you cannot upload any images into your Rise 360 course. Here are a couple of troubleshooting steps that you can try:
1. Make sure the image isn't more than 5 GB.
2. If the image is in a shared folder, try moving it to your computer and upload from there.
3. Make sure your device and browser are fully updated.
4. Try shortening the image's file name and avoid special characters.
5. Restart your computer.
If the steps above don't help, please send us the image for testing. You can create a case here.