Forum Discussion
Image distortion when zoomed in
A 16:9 good quality image I have placed in a process block loses its quality and looks distorted when I zoom in. I can't remember this happening before. Does anyone have any ideas please?
Hello JamieHenders485, PhilFoss, and JeffLangenfeld, 🎉
I'm happy to let you know we released a new update for Rise 360. This update fixes the issue you encountered where Process block images change their aspect ratio when zoomed.
There's nothing to install for web apps. New features and fixes are immediately available, though you might need to publish your Rise 360 course again.
Please don't hesitate to reach out if you have additional questions.
5 Replies
Jamie, this has been reported several times and is indeed a bug. I made a whole video about it, and provide a fix:
Hi JamieHenders485,
Sorry to hear about your experience with the process block images. We have logged this as a bug in Rise 360, and our product team is aware of the issue.
We'll keep you informed of any updates or changes that could help.
+1 on this issue. Would love to have this fixed soon as well.
Hello JamieHenders485, PhilFoss, and JeffLangenfeld, 🎉
I'm happy to let you know we released a new update for Rise 360. This update fixes the issue you encountered where Process block images change their aspect ratio when zoomed.
There's nothing to install for web apps. New features and fixes are immediately available, though you might need to publish your Rise 360 course again.
Please don't hesitate to reach out if you have additional questions.
That's working better now, thank you.
