Forum Discussion
Image link in Rise
Why is it not possible to add a link to an image in Rise? This seems like a basic feature.
150 Replies
Four....years....three years of being strung along only to be told it's not coming. I am in awe at the lack of meaningful responsiveness from the development team. While I value tremendously the creativity and imagination of this community of designers, it seems like half the posts are about designing work arounds for basic features this software should have out of the box.
Years ago, a "helpful" suggestion from Staff was usually a work around for a young and promising product, with confidence that the product was evolving and these issues would be addressed. Now, a "helpful" suggestion from Staff means "wait four or five years and we might get around to looking at it a bit before telling you it's 'not on our roadmap.'" Basically, if it doesn't already exist, good luck asking. But meanwhile, look at how accessible we are! Confidence in "adding it to our feature request list" is shot. Just say no.
I am also breathless with dismay that, years into this thread discussion/request, a member of Staff came to the group to ask why we might need/want clickable image links in Rise...and expected the customer to take time out busy schedules to provide specific examples. This is such a basic, obvious feature...I can't tell if they were stalling for more time or if the developers truly don't understand the business their customers are in.
This week, our team formally opened discussions about sunsetting Articulate as our primary design suite and demoting it to a basic solution for occasional use, rather than a creative one for innovative learning.
Four years....
Hi Julia,
That's precisely what we were doing. Our roadmap was to invest in many new licenses but now we've decided to keep to one and invest elsewhere. Shame as this really has potential if the basic functions had been comprehensively designed out. There are at least a dozen missing unfortunately, including image links. What about knowledge checks that allow users to generate guesses without being told they're wrong or right after and just use as a discovery based primer for the feedback content that follows.. We feel basic pedagogical approaches are not being acknowledged by this authoring platform.
The hard pill to swallow is that this really could be great, but just isn't adapting to multiple customer needs simultaneously - and we're talking about the basic stuff here.
Hi Jonny,
I completely agree. The list is long, and some of it is just plain silly. Being able to add a thumbnail over a Rise video. Being able to adjust the compression amount on imported videos. Basic Knowledge Check controls that allow us to match the response options to the nature of what we're trying to teach. Let's not even get started on the request for the Morph transition....
In the end, it comes down to time. If I'm spending more time compensating for Articulate's shortcomings than I am designing product, I'm losing productivity. I spent over an hour yesterday compensating for blurry videos imported from crystal clear original files. Pulling individual, renamed videos out of the Storyline output file, matching them to the original video file, renaming that original file to the new rename, and then overwriting the video inside the Storyline output file...just to undo the consequences of video compression that I can't control.
A few weeks ago, I had to pull twelve individual videos into Vyond, drop a screenshot still pic in as a single first frame of the video, re-render that video and then replace the original video in Rise...all to get a thumbnail shot...a feature that already exists in Storyline.
Storyline blocks are not the blanket answer to missing basic features, either. They can be cumbersome, don't always quite play nicely with the LMS, and again...I'm wrangling two software packages to produce one result when I shouldn't be.
I just can't swallow the "not on our roadmap" response anymore.
It was always pretty shocking/insulting when the staff asks US why we need a certain feature. Are they not an eLearning company??? I believe this is just a stalling tactic. Shady how silent the staff have been on this thread considering the demand for this BASIC 'feature'.
I asked this 9 MONTHS ago, crickets.
"What is the rational for ignoring this basic 'feature' request?"I am already getting a new laptop soon with Adobe products on it. I plan to do the same thing, MAYBE use Articulate here and there, but not as the primary authoring tool.
Then again I don't think a subscription expense for this out-of-date product (Articulate) is worth it, will probably just dump Articulate company-wide.Julia Mays
I am also breathless with dismay that, years into this thread discussion/request, a member of Staff came to the group to ask why we might need/want clickable image links in Rise...and expected the customer to take time out busy schedules to provide specific examples. This is such a basic, obvious feature...I can't tell if they were stalling for more time or if the developers truly don't understand the business their customers are in.
You are right! Insulting to have to explain why we might need image links!
Yes, I think sunsetting Articulate will be on our roadmap too.
What are the solutions you're thinking of to replace it ? (I haven't really use other id softares other than the Articulate one's, so I'm a bit curious about the alternatives)
There's always captivate! But I haven't done any real research yet. We'll be expanding our team in the coming months, so it will be a good opportunity to get some new skills and maybe some fresh ideas about what's out there.
my comments appear to have been reported? greyed out my reply. Shady I tell ya.
---Julia Mays
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I am also breathless with dismay that, years into this thread discussion/request, a member of Staff came to the group to ask why we might need/want clickable image links in Rise...and expected the customer to take time out busy schedules to provide specific examples. This is such a basic, obvious feature...I can't tell if they were stalling for more time or if the developers truly don't understand the business their customers are in.
This week, our team formally opened discussions about sunsetting Articulate as our primary design suite and demoting it to a basic solution for occasional use, rather than a creative one for innovative learning.
Four years....
It was always pretty shocking/insulting when the staff asks US why we need a certain feature. Are they not an eLearning company??? I believe this is just a stalling tactic. Shady how silent the staff have been on this thread considering the demand for this BASIC 'feature'.
I asked this 9 MONTHS ago, crickets.
"What is the rational for ignoring this basic 'feature' request?"I am already getting a new laptop soon with Adobe products on it. I plan to do the same thing, MAYBE use Articulate here and there, but not as the primary authoring tool.
Then again I don't think a subscription expense for this out-of-date product (Articulate) is worth it, will probably just dump Articulate company-wide.I noticed that too. Very interesting.
Problem is, it is easy to say we're dropping Articulate and going elsewhere. But not so easy to do when we have hundreds of courses to maintain. And where do we find the time to learn new software and train team members while we have many courses in development in Rise and Storyline. We know that and they know it too. Let's call some truckers over!! :)
I hope that all of you here have taken (or will take) a few minutes to file a feature request for this.
I'll add that I am very disappointed with the SLOW innovation and updates to Rise. It has so much more potential and promise, but there's been very little done to it in recent years.
Very basic UX and developer UX improvements haven't been made. I mean, I can't even save colors to my color palette?!?! I need to paste a color code each time. This is just the tip of the iceberg.
Well said Martin. Articulate came up with great tools that have changed the way we work. Storyline keeps evolving, but it seems like the lights are on, but nobody's home when it comes to Rise. It's too bad because, like you say, it has great potential.
I've been wanting to do this to replace our internal websites. We currently use Google Sites for this in the exact 4 image grid like Rise. Adding a hyperlink to text is often missed on these Google Sites--everyone by default wants to click the image. Sometimes visitors completely miss the text link, click the image, then say the link is broken (because they think the image is the link which is a common heuristic many learners have). I think the path of least resistance is to meet learners where they're at: Click the image to visit the site. Otherwise, why have a big, pretty image if it doesn't do anything?
It'd be great to have this feature, as we could then move our many disparate internal websites into a single Rise course. What a time saver for our internal customers! I hope Articulate makes this update.
So, what is the reason this has not been addressed? There is a huge push for it. Is there some reason it can't be done? or does management think it is unnecessary? For as long as this request has been out there, and getting the response that "we need to submit a request to get it on the suggestion list" I think we would like to know the reason it is not getting done. It doesn't seem fair to all you front line workers to get these requests and have to give the same standard answer. I guess I'd like to know the process and who decides what gets added or not added and why.
This is a 5 year request...
The story block functionality is a clunky answer to this basic ask. Please update this functionality. I would like to link people out to images and add images to tables.
Just checking -- we still can't hyperlink an image? I just want to link to an external website by putting in a screen capture of the page when it won't let you embed the page. Yeah, I could do a SL work-around, but this seems like something pretty basic that people have been asking about for years. So am I just missing something?
