Forum Discussion

JustinMiller-06's avatar
JustinMiller-06
Community Member
9 months ago

Image upload error in RISE

Hello, I'm getting an error when trying to upload an image (see attached). I've tried all of the below: The image size is well under 5GB Title has been shortened with no special characte...
Articulate 360
rise 360
KellyAuner's avatar
KellyAuner
Staff
9 months ago

Hi, JustinMiller-06!

My teammate, Woojin, sent you additional troubleshooting questions in your support case. We'll continue to help you out there!

  • JustinMiller-06's avatar
    JustinMiller-06
    Community Member
    8 months ago

    Hello, thanks for your reply and support. I really appreciate it. This auto-fixed itself somehow for myself and a couple of my colleagues. Not sure why/how it happened but all is working fine now for us. Cheers, Justin

    • KellyAuner's avatar
      KellyAuner
      Staff
      8 months ago

      Hi JustinMiller-06,

      That's great to hear!

      If it comes up again, please don't hesitate to reach out!