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KateBlankerts's avatar
KateBlankerts
Community Member
3 years ago

Image Upload not Working

I am currently using Rise 360 and am unable to upload my own images. I am able to pull from the provided image library when I select the option to upload my own image, nothing happens. 

My image is optimized and under 5mbs and I have tried restarting but still no luck. 

13 Replies

  • I have checked with my team and unfortunately, we aren't running into any issues with uploading media or PDFs. In that case, is it possible that you could try using an incognito window to see if the issue occurs in that environment? Additionally, I'd recommend making sure your browser is up to date to see if that does the trick too.