Forum Discussion

KatyNixon's avatar
KatyNixon
Community Member
12 months ago

Images are uploading to Rise in grayscale

Hi,

When uploading some images I have created outside of Rise, they upload to my course in grayscale. I am not sure how to fix this issue. Does anyone have any ideas?

Thanks!

rise 360
  • hazelB's avatar
    hazelB
    Staff
    11 months ago

    Hi Katy!

    I understand that your images are uploading in grayscale. May I know the format of these images? Would you be able to share one with us for testing?

    If the images are private, you can also open a case with us here so that we can take a look.

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