Forum Discussion
Images not loading for learner
I had a learner reach out stating they could not see the images. However, I have no issues on my end. Could it be the learners internet connection? Is this a Rise issue? The images are from Shutterst...
Hi tyhonor!
Sorry to hear that Rise 360 images are not loading as expected when playing back a Review link!
I see that you've already opened a support case that's been escalated to my teammate, John. It looks like he just replied to your e-mail, sharing insight and troubleshooting steps.
You're in excellent hands with John, and we can continue the conversation through your case!